Mrs Rachel Hall is the practice manager. She is happy to hear your views and suggestions about the service offered by the practice.
Our staff will help you to see a doctor or practice nurse. If you can, please give them an indication of your problem, so that they can book your appointment with the right person.
Confidentiality is maintained at the highest level by all staff.
The nurses help with care at home after surgery and for many long-term conditions. If you need to speak to the community nurse, tel: 01968 671535.
Private Health Care
If you have private health insurance please tell your doctor. It can be helpful if you need to see a specialist or physiotherapist.
As a practice we try to do the best for everyone we see. Waiting times for some treatments (but not all) may be considerably shorter if you have private health insurance.
You can find out the cost of private treatment and the waiting times by calling 0131 334 0363 or on the Spire website: www.spirehealthcare.com/edinburgh
GP Registrar Training
Fully qualified doctors with several years' hospital experience complete their training by working here as GP Registrars for one year.
Fully qualified junior doctors with a minimum of six years' training also work with us for four months at a time. Their surgeries are supervised by one of the senior GPs.
We video-record some consultations for teaching, assessment and for postgraduate exam requirements.
You do not have to have your consultation video-recorded if you do not want to. This will not affect your care in any way.
We will always ask your written consent before and after a video consultation.
We teach medical students from the University of Edinburgh. We ask for your consent before a student is present in your consultation. If you prefer not to have a medical student present with your doctor, please say so. We understand and respect your feelings about this and it will not affect your treatment at all if you prefer not to see a medical student.
Other Health Professionals In Training
We sometimes have other health-professional students working with us. We will ask for your consent before we allow a student to be involved in your consultation. We understand that not everyone is happy to have a student present. Please say so, if this is how you feel.